Gal Pal Community FAQ
-
Earn 1 point for every HKD 1 spent on our physical stores or online store. Points accumulate with each purchase and help you reach higher membership tiers with exclusive rewards. Please note: wholesale purchases, purchases at other stockists, and gift card purchases do not earn points.
-
Your points remain valid for 12 months from the date they are issued.
-
Once you redeem your points for an exclusive voucher ($50, $100, or $200), the voucher is valid for 12 months from the date of redemptio
-
Points are personal to your account and cannot be transferred to another person. However, you can use your points to purchase gift products for friends and family, making it a thoughtful way to share the Skin Need experience with loved ones.
-
If you have any concerns about your points or membership account, please contact our customer service WhatsApp: +852 96890002. We're committed to resolving issues fairly based on our membership terms and conditions.
-
Joining is easy! Click Join Now to automatically enroll in our loyalty program. Once registered, you'll start earning points on every purchase and unlock exclusive member benefits.
If you have any concerns about your points or membership account, please contact our customer service WhatsApp: +852 68970002.
We're committed to resolving issues fairly based on our membership terms and conditions. HERE