Order & Shipping Details

1. Orders should be reviewed carefully before confirmation. Once an order is placed, no changes, cancellations, or exchanges will be accepted.
2. Online orders will be processed and shipped within 14 to 21 business days.
3. An email notification will be sent when the order has been successfully shipped. The tracking number can be accessed via the "View My Order" section.
4. Online orders are not eligible for in-store pickup.
5. Membership points cannot be used for Mega Sale orders, and the promotion cannot be combined with other offers.
6. Customers are encouraged to download the SF Express app and enable notifications to receive shipping updates.
7. Orders will be shipped as quickly as possible. For urgent purchases, it is recommended to visit stores directly.

訂單及寄送詳情

1. 請在下單前仔細確認，訂單一經確認，不設任何更改、取消或退換。
2. 網上訂單將於 14 至 21 個工作天內處理及寄出。
3. 訂單成功寄出後，系統會發送電子郵件通知，並可於「View My Order」中查看追蹤號碼。
4. 網上訂單將不設門市取貨服務。
5. 會員積分不可用於 Mega Sale 訂單，且不能與其他優惠同時使用。
6. 建議顧客下載順豐快遞 APP 並開啟通知功能，以接收寄送更新。
7. 訂單將儘快寄出，若有緊急需求，建議直接到門市購買商品。